Yes, ensuring your specific meter is logged into the system is crucial. However, telephone wait times may be long following a storm. The fastest and most efficient way to report is by texting the word OUTAGE to the number 352-667. Reporting may also be done by using the MSEC App from your smart device or calling (936) 825-5100.
*Please note, it is crucial your account information is up to date before texting or utilizing the automated phone system. Log in to your account online to check phone numbers and email addresses to ensure accurate communication.