NOTICE: Office Closing
Due to inclement weather predictions and travel advisories, MidSouth lobbies will be closed to the public Monday, January 26. All lines of communication will still be active and all employees will be at work and available to address any and all issues which may arise.
Business can still be conducted online, on the MSEC app, over the phone at 936-825-5100 or at payment kiosks.
Stay weather aware and follow safety precautions communicated by local authorities. Thank you for your patience and understanding.
Now is a good time to prepare with the the following:
Know How to Report Electric Outages
During weather emergencies it can become more difficult to place and receive phone calls. Please use the following methods to report electric outages:
- MSEC App (take time to update your app today to use this feature)
- Text OUTAGE to 352-667 (make sure your cell number is connected to your account through the online portal or app)
- Call 936-825-5100 to report via automated phone system
Stay Up-to-Date with the Latest Forecasts
Choose a reputable source to monitor storm progress and follow them on social media.
Follow @MidSouthEC on Facebook
During storms and severe weather, MidSouth posts restoration progress and other information to Facebook. Turn on page notifications for the latest updates.
Review Your Emergency Preparedness Plan
Now is a good time to review your family’s plan. If you need additional tips, visit our Winter Safety page or our Storm Preparation page.